Preliminary Remark

All tours and courses are carefully prepared by us. Many offers involve adventure, risk, and uncertainty, which gives them a special appeal. Despite our best intentions, we cannot guarantee subjective travel expectations or individual preferences. Especially in mountain sports, there is an increased risk of accidents, which cannot be completely ruled out. Customers must exercise considerable personal responsibility and caution. Services included in the price are part of the contract. The scope of services is based solely on the travel confirmation and the advertisement in the brochure or online.

Travel Contract / Registration

Cancellation by the Customer and Payment Obligation

• If a cancellation occurs 15 days or less prior to the tour start date, the participant is obliged to pay 75% of the total tour price stated on the invoice. Once the invoice is sent to the participant, these terms are considered accepted.

• This deposit is non-refundable. The prepayment percentage you pay serves as the penalty deducted in case of tour cancellation:

  • A: Deposit without flight ticket: 25%

  • B: Deposit with flight ticket: 50%

• !!! Prepayment percentages are strictly non-refundable.

For flight services, the airline’s commercial and cancellation conditions apply. Paid flights will not be reimbursed by TAF Travel; the customer must seek any possible (partial) reimbursement directly from the airline.

Changes in Service and Price After Contract Conclusion

In case of a subsequent price change, the tour operator will immediately inform the customer. The main reason may be currency risks due to fluctuations in the € rate. Price increases within 20 days before departure are ineffective. In case of a price increase exceeding 5%, the customer is entitled to withdraw from the travel contract without charge or request participation in a tour of at least equivalent value, if the tour operator can offer such a tour without additional cost. These rights must be asserted immediately upon notification of the price increase.

Cancellation and Termination by the Organizer

The organizer may terminate the contract in the following cases:

a. If the customer persistently disrupts the event, fails to meet advertised requirements despite warnings, endangers the planned execution, or breaches the contract to an extent that justifies immediate termination. In such a case, the organizer retains the right to the travel price and offsets saved expenses.

b. Up to 2 weeks before departure, if the minimum number of participants is not reached. The organizer must immediately notify the customer and refund the travel price.

c. The organizer / course leader reserves the right to change or cancel the program for safety or unforeseen reasons. Saved expenses will be reimbursed.

Limitation of Liability

a. Our contractual liability is limited to three times the travel price, unless damage is caused intentionally or by gross negligence, or solely by a service provider’s fault.

b. We are not liable for third-party services, luggage damage (including theft), delays due to traffic, or timetable changes.

c. Liability is excluded or limited to the extent permitted by law.

d. In case of unforeseeable or uncontrollable events, the customer has no claim for compensation or impaired service.

Invalidity of individual provisions does not render the entire contract invalid.