Terms and Conditions
Our general terms and conditions
All tours and courses are carefully prepared by us. Many offers have a touch of adventure, risk and uncertainty and therefore a special charm. Despite the best of our intentions, we cannot guarantee subjective travel ideas and certain individual lines. At many events, especially in mountain sports, there is an increased risk of accidents, which cannot be completely ruled out. In any case, a considerable amount of personal responsibility and caution is required from the customer. The services of the organizer included in the price are part of the contract. The scope of services results exclusively from the travel confirmation, taking into account the advertisement in the flyer or on the Internet.
Travel contract / registration
Cancellation by the customer
*This deposit is non-refundable. The pre-payment percentage you pay is the penalty that will be deducted from you in the event of a tour cancellation.
A: Deposit without fly ticket: %25
B: Deposit with fly ticket: %50
!!! Prepayment percentages are strictly non-refundable.
For flight services, the business and cancellation conditions of the respective airline apply. Paid flights will not be reimbursed by TAF Travel; the customer must seek a possible (partial) reimbursement from the airline.
CHANGES IN SERVICE AND PRICE AFTER CONCLUSION OF THE CONTRACT
In the event of a subsequent change in the travel price, the tour operator will inform the customer immediately. The main reason could be the currency risk that the falling € rate currently entails. Price increases from the 20th day before departure are ineffective. In the event of price increases of more than 5%, the customer is entitled to withdraw from the travel contract without charges or to request participation in a trip of at least equivalent value, if the tour operator is able to offer such a trip from its offer at no additional cost to the customer. The customer must assert these rights immediately after declaring the price increase.
Cancellation and termination by the organizer
The organizer can withdraw or terminate the contract in the following cases:
a. Without notice, if the customer disrupts the event persistently, regardless of a warning from the organizer / course leader, does not meet the requirements specified in the advertisement, so that the planned implementation of the trip is endangered or behaves in breach of the contract to such an extent that the immediate termination of the contract is justified is. In the event of termination on the part of the organizer, the latter retains the right to the travel price, the expenses saved by him are offset.
b. up to 2 weeks before the start of the trip if the minimum number of participants specified in the travel advertisement is not reached. The organizer is obliged to inform the customer immediately after becoming aware of the impossibility of the trip. The travel price will be refunded.
c. The organizer / course instructor reserves the right to change or cancel the program for reasons of safety or due to unforeseeable circumstances. In this case, the saved expenses will be reimbursed.
Limitation of Liability
a. Our contractual liability is limited to three times the travel price, provided that damage to the customer is not caused intentionally or through gross negligence or the organizer is responsible for damage solely due to the fault of a service provider.
b. We are not liable for services that are only brokered as third-party services and for damage to luggage including theft, as well as for postponements due to traffic obstructions and timetable changes.
c. Our liability is excluded or limited insofar as statutory regulations that apply to the services to be provided mean that our liability is also excluded or limited.
d. In the event of unforeseeable events or events beyond our control, the customer has no claim to compensation for damages or due to impaired performance.
The ineffectiveness of individual provisions of the travel contract does not result in the ineffectiveness of the entire contract.